Urgent Adult Service

In the event of a life threatening emergency call 111 or go to your nearest emergency department.

Crisis Resolution (CR) offers after hours and urgent psychiatric assistance. CR is an integral part of each Adult Community Mental Health Team providing 24 hour advice and assessment for people presenting in crisis which is associated with a known or suspected mental health problem. A mobile service is available. Duly Authorised Officers available 24 hours for psychiatric Mental Health Act assessments.

Referral to access CR can be made by any member of the public, including self-referral, family, friends, general practitioners and community agencies.

Telephone: 03 364 0482
Free Phone: 0800 920 092

Address:
- Hillmorton Hospital, Annex Road South, Christchurch (Mon-Fri 8am-4.30pm),
- Emergency Department, Christchurch Hospital (After Hours)

Urgent Youth Service

If you have concerns about the safety of the young person, please phone
CAF Emergency: 0800 218 219.

1737, Need To Talk?
If you feel anxious, down, a bit overwhelmed, or just need someone to talk to, call or txt 24 hours a day, 7 days a week. 1737 is staffed by a team of paid counsellors who can talk to you if you have mental health or addiction problems.

Call: 0800 1737 1737
Text: 1737
Website: 1737 — Need to Talk?

Depression helpline
The Depression Helpline is a free helpline that you can call or txt 24 hours a day, 7 days a week. It has trained counsellors who can talk you through your problems and suggest help in your area.

Call: 0800 111 757
Text: 4202
Website: Depression helpline

Youthline
Youthline is available 24 hours a day, 7 days a week. You can txt between 8am and midnight. You can chat online with a counsellor from 5pm to 9pm through the Youthline website. You can also email any time.

Call: 0800 376 633
Text: 234
Website: Youthline

The Lowdown
The Lowdown team are an experienced group of counsellors. They are available 24 hours a day, 7 days a week. You can contact them any time by txt or by email from their website.

Rachel Kilday - Health Improvement Practitioner

Rachel is a registered nurse, specialising in mental health. She works as part of our Southside Health team providing support to people of all ages with any type of issue relating to behavioural change and mental well being.  A health improvement practitioner can help with issues such as:

• Stress & Anxiety

• Depression

• Grief

• Family Violence

• Chronic Pain

• Behavioural Challenges in Children

• Reduction of Harmful/Substances and Behaviours

• Sleep Problems

Rachel is available on Wednesdays and Fridays for 30 minute appointments which are FREE to all registered patients.

Jan Powell - Health Coach

Jan works as part of the Southside Health practice team helping people gain the knowledge, skills and confidence needed to take an active part in their own health care motivating them to achieve their goals. A Health Coach can help with such issues as:

• Healthy Eating & Lifestyles

• Sleep

• Managing Stress

• Social Connection

• Living well with chronic conditions

• Smoking Cessation

• Moving/being active

• Action Plans & Goal Setting

Jan is available on Tuesdays and Thursdays for 30 minute appointments which are FREE to all registered patients

Jan also runs a walking group at 10am every Thursday from the Northbrook Wetlands on the corner of Cotter Lane and Northbrook Road.  This is an easy/moderate walk, and anyone is welcome.

Hope Trust

Suitable For:

• Families

• Couples

• Children

• Individuals

• Young people

Support Available:

• Generalised Issues
  - Grief and Loss
  - Fear and Anxiety
  - Depression and PTSD
  - Trauma and Abuse
  - Anger and Stress
  - Mental Health
  - Relationships
  - Personal Growth
  - Identity Issues
  - Plus other relevant issues

• Specialised Counselling
  - Post Abortion Trauma Healing
  - Sexual Abuse
  - Therapeutic Groups
  - Couples Therapy

How to request support:

Phone: 03 928 3066
Website: www.hctcounselling.co.nz

Address:
Hope Community Counselling
111 East Belt, Rangiora

Family Works

Suitable for:
Family Works work with children and families to deliver services at-home, in-school, or via their Service Centres depending on your needs. 

Support Available:

• Relationship issues (parents, partners, children, young people, colleagues)

• Behavioural problems

• Anxiety, phobias and panic attacks

• Sleeping and eating problems

• Grief and loss

• Depression

• Low self-esteem

• Effects of abuse (physical and emotional)

• Anger and violence

How to request support:

Phone: 0800 477 874
Email:northcant@psusi.org.nz
Website: http://psuppersouth.org.nz/

Address:
Ngawi Thompson Centre
258 High Street, Rangiora 7400

Community Wellbeing North Canterbury

Suitable for:
Support for schools and families/whānau when children are experiencing issues that impact their wellbeing, such as:

• managing emotions

• friendships and bullying

• parental separation

• grief and loss

Support available:

• Family social work

• Wellbeing support for tamariki in school (Mana Ake)

• Support for family/whānau as a whole to care for themselves

• Linking family/whānau with other services and resources in the community

What to know when requesting support:

• Requests can be made by families/whānau, schools, and general practice.

• This is a free service, however, koha or donations are welcome.

• The service is located in Waimakariri and the Hurunui.

• Community Wellbeing North Canterbury Trust is part of a network of free service providers in North Canterbury. They work closely with other services to ensure families get the right support, as quickly as possible. Schools may hear back from the service or they may be contacted by another organisation within the network.

How to request support

Phone: 03 310 6375
Website: Wellbeing North Canterbury
If referring on behalf of the family/whānau:
Email: refer@wellbeingnc.org.nz

I am Hope

Suitable for:
Any child or young person aged 5 to 25 years.

Support available:

• Provides funding for, and connects children and young people with, qualified mental health counsellors and practitioners in their region or online.

How to request support:

Website: I am Hope
Families/whānau can choose a counsellor registered with I am Hope. If they have a preferred counsellor who is not on the list, advise them to make an appointment and let the counsellor know they would like to access Gumboot Friday funding. The counsellor will need to contact I am Hope to confirm and organise funding

Emerge Aotearoa

Suitable for:
Children and youth who have mental health or addiction issues or require care and protection services. 

Support Available:

• Mental Health and Disability Support

• Addictions Support

• Housing Support

• Peer Service

• Wellbeing Service

How to request support:

Phone: 03 371 5599
Website: https://emergeaotearoa.org.nz/contact-us/

Address:
Christchurch Office
8 Kennedy Place, Hillsborough
Christchurch 8022

Manu Anu Ka Rere

Suitable for:
Manu Ka Rere is for young people aged 13-24 years who are experiencing mild to moderate mental health and/or addiction issues.

How to Request Support:

​Simply complete the online Referral Form and a staff member will be in touch. Anyone can complete the form – a young person can refer themselves, or it can be done by their whānau such as a parent/caregiver, or a professional such as GP. Please note that signed parental consent is required for those under 16.

​Referral form is available on the website or by visiting https://www.manukarere.org.nz/referral-form
Email it to referrals@manukarere.org.nz

Online Mental Health Resources

Mental Health Foundation 
https://mentalhealth.org.nz/

Just a Thought
https://www.justathought.co.nz/

Wellbeing Support –Health NZ
https://www.wellbeingsupport.health.nz/wellbeing-resources/

Pegasus Health
https://www.pegasus.health.nz/mental-health-and-wellbeing