We are very sorry to advise that we are unable to take further patient enrolments at this time but you are welcome to call the surgery and add your name to our Waiting List.
Southside health has implemented best practice infection control measures with the aim of providing a safe environment for our patients who do require a visit to our surgery.
Please note: mask exemptions do not apply in our surgery to protect our staff and all our patients – all visitors/patients must wear a mask inside our premises and also use the hand sanitiser before entering.
PATIENTS WHO HAVE COVID, COLD AND/OR FLU SYMPTOMS WILL EITHER BE SEEN IN THEIR CAR OR IN A ROOM AT THE REAR OF THE SURGERY. WHEN YOU ARRIVE AT THE SURGERY PLEASE STAY IN YOUR CAR AND PHONE THE RECEPTIONIST. IF YOU DO NOT HAVE A CELL PHONE THEN PLEASE DO NOT COME INTO THE RECEPTION AREA BUT USE THE INTERCOM ON THE FRONT DOOR.
Currently we are able to offer COVID-19 swabbing and RATS testing for our enrolled patients with cold or flu symptoms. Please call the surgery for an appointment.
CURRENT GP SHORTAGE
We are currently experiencing a shortage of doctors at Southside Health – see News Page
Please give one weeks notice for Repeat Prescriptions
HELP US REDUCE WAITING TIMES FOR OUR PATIENTS
Sometimes our doctors can be interrupted by emergencies and we appreciate that it is not uncommon for our GP’s to occasionally run late.
However, patients who attend with a number of issues to discuss, and have only booked one 15 minute appointment, also contribute significantly to our doctors running late.
An appointment is for 15 minutes time with the GP.
To assist you in making the most of your appointment time it helps to bring a prepared list of what you need to discuss with your doctor. Also be aware that should the GP feel that there is too much to cover within the 15 minutes he/she will ask you to come back for a further appointment. They do this to ensure they have time to thoroughly address your health needs and to avoid delays for subsequent patients. A double appointment is twice the cost of a 15 minute appointment.