Welcome to Southside Health
WE ARE SORRY THAT WE ARE CURRENTLY NOT ABLE TO ACCEPT NEW PATIENT ENTROLMENTS
SOUTHSIDE HEALTH HAS IMPLEMENTED BEST PRACTICE INFECTION CONTROL MEASURES WITH THE AIM OF PROVIDING A SAFE ENVIRONMENT FOR OUR PATIENTS WHO DO REQUIRE A VISIT TO OUR SURGERY
DURING LEVEL2 WE ASK THAT PATIENTS BOOK TELEPHONE CONSULTATIONS WHERE POSSIBLE. THIS IS TO KEEP YOU SAFE AND PROTECT OUR TEAM. WE CAN SEE PATIENTS IN PERSON IF NECESSARY – THANK YOU FOR YOUR PATIENCE DURING THIS TIME
FOR THOSE ATTENDING THE SURGERY – WHEN YOU ARRIVE – PLEASE STAY IN YOUR CAR AND PHONE THE RECEPTIONIST. IF YOU DO NOT HAVE A CELL PHONE – PLEASE KNOCK ON THE FRONT DOOR AND THE RECEPTIONIST WILL COME OUT TO SEE YOU
PLEASE NOTE: MASK EXEMPTIONS DO NOT APPLY IN OUR SURGERY TO PROTECT OUR STAFF AND ALL OUR PATIENTS – ALL VISITORS/PATIENTS MUST WEAR A MASK INSIDE OUR PREMISES
We are now operating our normal hours between 8.30 am and 5.00 pm. Currently we are not offering late night appointments. You will be seen in the surgery as per normal except for patients who have cold and/or flu symptoms. These patients will either be seen in their car or in a room at the rear of the surgery. When you arrive at the surgery do not enter the waiting room until your appointment time. Please use the hand sanitiser just inside the front door.
Currently we are able to offer COVID-19 swabbing for our enrolled patients with cold or flu symptoms. Please call the surgery for an appointment.
HELP US REDUCE WAITING TIMES FOR OUR PATIENTS
Sometimes our doctors can be interrupted by emergencies and we appreciate that it is not uncommon for our GP’s to occasionally run late.
However, patients who attend with a number of issues to discuss, and have only booked one 15 minute appointment, also contribute significantly to our doctors running late.
An appointment is for 15 minutes time with the GP.
To assist you in making the most of your appointment time it helps to bring a prepared list of what you need to discuss with your doctor. Also be aware that should the GP feel that there is too much to cover within the 15 minutes he/she will ask you to come back for a further appointment. They do this to ensure they have time to thoroughly address your health needs and to avoid delays for subsequent patients. A double appointment is twice the cost of a 15 minute appointment.