Results for most tests can take up to three working days or longer. If the results of your laboratory tests are abnormal or require further treatment we will contact you by telephone or letter.
If the results of your laboratory tests are normal it is our policy not to routinely contact patients. If you wish to confirm your test results please phone the surgery and ask to speak with one of our nurses.
YOU CAN HAVE NORMAL RESULTS AND STILL BE UNWELL – IT IS IMPORTANT THAT YOU RE-ATTEND IF YOUR SYMPTOMS CONTINUE OR WORSEN.
In accordance with Privacy Act guidelines – test results will only be given out to the patient, except in the case of children under 16 years or in exceptional circumstances.
We require at least one business day to process repeat prescription. We do not process same day prescriptions via the website but if you require a same day prescription please phone the surgery and the cost will be $30. Repeat prescriptions are only available for stable medical conditions which have had medication previously prescribed by one of our doctors. Unless previously agreed, you must have been seen for this condition in the past 6 months. Many conditions and patients require 3 monthly visits.
Repeat prescriptions are at the doctor’s discretion and you may be contacted to make an appointment if a consultation is required.
To order a repeat prescription you can phone the surgery and push 1 to leave a message on our Script Line or you can complete the on-line form below: